This Privacy Policy describes how Herbal India (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website www.myherbalindia.in (the “Site”), make a purchase, or interact with our services (collectively, the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Site.
1. Updates to This Policy
We may revise this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with an updated “Last Updated” date. We encourage you to review this Policy periodically.
2. Information We Collect
To provide and enhance your experience, we collect personal data in several ways — directly from you, automatically through cookies, and from trusted third-party partners.
Order Information: Products purchased, order history, and payment confirmation details (we do not store your full card or banking details).
Account Information: Username, password, and login credentials.
Customer Support: Information shared through messages, forms, or feedback.
Shopping Behavior: Wishlist items, cart contents, and browsing preferences.
Some features of our Site may not work properly if certain information is not provided.
(b) Automatically Collected Data (Cookies & Analytics)
We use cookies and similar technologies to enhance your browsing experience. This includes:
Device & Browser Details: Type, version, and IP address.
Usage Data: Pages visited, time spent, and navigation activity.
Network Data: Internet service provider and approximate location.
You can disable cookies in your browser settings, but doing so may limit site functionality.
(c) Information from Third Parties
We may also receive information from:
Payment Processors: For order verification and secure transactions.
Marketing & Advertising Partners: For personalized offers and promotions.
Analytics Providers: To monitor website performance and improve services.
3. How We Use Your Information
We use your information to deliver, improve, and personalize your experience, including:
Processing and fulfilling your orders.
Sending updates, offers, and promotional communications.
Responding to customer inquiries and providing support.
Preventing fraud and ensuring data security.
Complying with applicable legal requirements.
Analyzing site performance and optimizing our services.
We do not sell, rent, or trade your personal data with any third party.
4. How We Share Your Information
We may share your data only when necessary and in accordance with privacy standards:
Service Providers: For logistics, payments, marketing, and secure data storage.
Legal Authorities: When required to comply with laws or government requests.
Business Partners: For limited operational or promotional purposes.
Corporate Events: In case of mergers, acquisitions, or restructuring.
5. User-Generated Content
If you post reviews, testimonials, or public comments on our Site, that information may be visible to others. We are not responsible for how such public information may be used by third parties.
6. Third-Party Links
Our Site may include links to other websites. We are not responsible for their content, security, or privacy practices. Please review their policies before submitting any personal information.
7. Children’s Privacy
Our Services are not intended for children under 18 years of age, and we do not knowingly collect data from minors. If you believe that a child has shared personal information with us, please contact us so we can remove it.
8. Data Security and Retention
We implement industry-standard technical and organizational safeguards to protect your information from unauthorized access, alteration, or misuse. However, no system can guarantee absolute security. We retain your data only as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations.
9. Your Rights and Choices
Depending on applicable laws, you may have the right to:
Access and request a copy of your data.
Update or correct inaccurate information.
Request deletion of your personal data (where applicable).
If you are accessing our Site from outside India, your information may be processed in countries with different data protection laws. We take appropriate measures to ensure your data remains protected during such transfers. If you have any questions, concerns, or privacy-related requests, please contact: info@myherbalindia.in
Contact Us
Business Name: Herbal India Website:myherbalindia.in Phone: +91-7726971077 Email:info@myherbalindia.in Address: 11/70 Nehru Vihar, Mukherjee Nagar, Delhi – 110009, India Operating Hours: 10:00 AM – 6:00 PM (Mon–Sun) Response Time: Within 24–48 hours
By continuing to use our Site, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
